Policy

Privacy Policy

Effective date: 20 April 2024 · Last reviewed: 20 April 2024

This policy explains how Sky Fusion Technologies handles personal data across our automation platforms, APIs, and field operations.

1. Overview

Sky Fusion Technologies ("SFT", "we", "our") builds automation platforms for creators, digital businesses, and UAV operations. This Privacy Policy describes how we collect, use, and protect information when you engage with any of our websites, products, APIs, or support channels.

2. Information We Collect

We collect information needed to deliver our products responsibly. This includes account details (name, email, role), operational telemetry (device IDs, flight logs, usage analytics), billing information provided by you or your organization, and correspondence with our support teams. We do not intentionally collect sensitive personal data unless required by regulation.

3. How We Use Data

Your information powers core services including account provisioning, secure authentication, safety monitoring, product improvements, regulatory compliance, and customer support. Aggregated metrics help us reduce downtime, improve AI accuracy, and maintain auditable aviation records.

5. Sharing & Transfers

We limit sharing to trusted processors that help us operate core infrastructure, analytics, payment, and compliance workflows. Vendors must sign data protection agreements and meet aviation-grade security requirements. International transfers rely on standard contractual clauses and regional safeguards.

6. Data Retention

Operational logs are retained for the duration of active services plus regulatory retention windows. Account and billing records remain while your organization maintains a contract with SFT. When deletion is requested, we anonymize or securely erase data unless retention is mandated by law.

7. Security

We apply layered security controls including encryption at rest and in transit, role-based access, continuous monitoring, and incident response protocols aligned with DGCA and global aviation standards. We routinely test our infrastructure and log all access to operational data.

8. Your Rights

Depending on your jurisdiction, you may request access, correction, export, or deletion of your personal data. We respond to verifiable requests within the timelines required by applicable privacy laws. Contact us at [email protected] for assistance.

9. Contact

For privacy questions or to file a complaint, email [email protected] or write to Sky Fusion Technologies, Nalikul, Hooghly, West Bengal, India. If we cannot resolve your concerns, you may escalate to your regional supervisory authority.

10. Updates

We review this policy whenever we launch new capabilities or update regulatory processes. Material changes will be communicated through product notices or direct email. Continued use of SFT services after updates constitutes acceptance of the revised policy.